Do you want to make your website the "go-to" place for information regarding your business interest? An excellent tool for this is a User Forum. The GDC Content Management System includes a full-featured user forum that will allow your website users to interact with each other and help answer each other's questions
Not only will user forums help your organization provide excellent customer service, they can actually help promote your web site in the search engines! Many times a topic that is being addressed in your user forums will be searched for online - this can lead to more visitors and more clients.